Unfortunately the Player XP dashboard is only accessible in full desktop view.
Redirecting you to Player XP.io in 5 seconds...
BY USING THE PLAYERXP (TOGETHER WITH ITS AFFILIATES, “HERTZIAN API”, “PLAYER XP REPORTS” OR “US”/“WE”/“OUR”)
WEBSITES (THE “SITES”), MOBILE APPLICATIONS OR ANY SERVICES OFFERED BY PLAYER XP NETWORK OF PROPERTIES
CONSENT TO THE USE, COLLECTION, PROCESSING AND TRANSFER OF YOUR INFORMATION AS DESCRIBED HEREIN. IF YOU DO
Hertzian Ltd ("We") are committed to protecting and respecting your privacy.
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.
If you publish information on publicly available websites or social media platforms (e.g. Twitter, Instagram, Facebook, etc.), Hertzian may have collected Personal Data about you. This is because Hertzian operates a service that collects publicly available information from the Internet, analyzes it, puts it in a database, and offers access to its database, along with analytics, to companies who want to understand how consumers react to their brand and campaigns online.
Information we collect is already publicly available. The information is also information that you chose to publish online – we just collect it, index it, and put it all in the same place. This makes the data easier to search for what people are talking about online, and what they think of certain brands.
We know how valuable your privacy is to you. You can trust us to handle it carefully. We work to keep your Personal Data secure, and we place restrictions on our customers’ use of the data they access through us.
Also remember: you are in control of your data. First, you have choices about what you post online, the platforms you use, and the privacy settings that apply to your posts. Second, you have legal rights depending on where you live and on our legal obligations. For example, you can ask us to show you what data we have about you, make us correct that data if it is inaccurate, and even ask us to delete or stop using the data.
This privacy statement addresses how we handle the personally identifiable information (“Personal Data”) that Hertzian collects and processes about individual authors of online content (“Author”, “you” or “your”) through the Services that we offer to our customers.
This website is not intended for children and we do not knowingly collect data relating to children.
Hertzian Ltd is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy notice).
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller - A controller determines the purposes and means of processing personal data.
Data processor - A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
We are Player XP, and we trade as Hertzian Ltd (“we”, “us” or “Hertzian Ltd”). Our registered office address is at Health and Wellbeing Innovation Centre, Truro, Cornwall, TR1 3FF, United Kingdom. Our company number is 09753777 and our VAT number is 227 205 924. We act as the data controller of the Personal Data that we process about you. You can contact our Data Protection Officer at Chris@hertzian.co.uk or our legal team at firstname.lastname@example.org.
We use your personal data for the following purposes:
We collect and collate information that is publicly available on the Internet. If you can be identified from this information, and it relates to you, then it will be your Personal Data. For example, your name or username in connection with your Twitter or Facebook profile or the content of your public posts on these sites would be your Personal Data. In a nutshell, this is how we work: we collect and index publicly available information from the Internet. We get data via search crawling or by contracting directly with content providers and data resellers to gain access to data from them. In each case, the only information that we have access to is information that Authors like you published or made available publicly. This information is then collected, indexed, and stored in our database. We offer access to our database, as well as analytics of the data within that database, to customers (our “Services”). This allows our customers to learn more about their brand, their consumers, their competitors, and act with more certainty in their marketing decisions.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We use data and content that you make available to us to provide the Services to you and to comply with our legal obligations. We also use data to audit, detect security incidents, protect against fraud or illegal activity, identify and repair errors, and conduct research and development for the improvement of our Services so that we can provide all of our users with a better experience. We combine data about you across our different Services. We do not use algorithms to make automated decisions about you in violation of applicable law or in a way that produces a significant legal effect. Our legal basis for this type of data processing is that we have a legitimate interest in running our business and providing our Services to our customers, which includes providing technology that empowers our customers to act with more certainty in a way that is easy-to-access and use. However, the legal basis for our processing of data may also be where we have your consent (for example, where consent is required to send certain marketing communications) or where the processing is necessary for compliance with our legal obligations (for example, where we receive requests from regulatory authorities).
We communicate with you in writing, via email, or other means available on or through the Services (for example, via messaging in Player XP Services or push notifications if you use a mobile application). We may communicate transactional or service messages to you, such as welcoming you to our Services or informing you of scheduled downtime. We may also send you marketing communications, on our own behalf or on the behalf of unaffiliated entities. Marketing communications may be sent to you, even if you do not have an account, if you have indicated to us that you wanted to receive such communication or as otherwise allowed by law. Regarding marketing communications, you can opt out of receiving future communications in the footer of each email we send to you. You cannot opt out of receiving transaction or service messages from us.
Change of purpose
We will only use your personal data for the purposes for which we collected it,
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If you wish to get an explanation
as to how the processing for the new purpose is compatible with the original
purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Any member of our company group.
We may share your Personal Data as described in how we use your data above with selected unaffiliated entities for our business purposes, including the following:
customers – for the purpose of providing our Services (as explained above);
business partners, suppliers, and sub-contractors – for the performance of any contract we enter into with them;
analytics, ISPs, and search engine providers – for analytics and improving our website and Services;
prospective buyers – if a third party acquires us or our assets, your Personal Data may be part of the transferred company or assets.
As mentioned, part of our Services involves offering access to our database and analytics to customers who want to understand how consumers react to their brand and campaigns online. Our sharing of the categories of Personal Data described above through our Services is likely to be considered “selling” Personal Data under certain data privacy laws. Depending on where you live, you may have the right to opt out of the this kind of sharing of your Personal Data for the purposes described above. Please see below for information on these rights and how to exercise them. We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
IF TRANSFERS OUT OF EEA OCCUR:
We share your personal data within the COMPANY Group. This will involve transferring your data outside the European Economic Area (EEA).
Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal
data from being accidentally lost, used or accessed in an unauthorised way,
altered or disclosed. In addition, we limit access to your personal data to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your personal data on our instructions
and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your Legal Rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
No fee required - with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This version was last updated on 26/02/2021.
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
Provide details of any automated decision making (INCLUDING PROFILING), state how decisions are made, the significance and consequences of the processing for the individual.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
To exercise all relevant rights, queries or complaints please in the first instance
contact our DATA PROTECTION OFFICER/OUR DATA REPRESENTATIVE on Chris@hertzian.co.uk.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
Hertzian Ltd, Health and Wellbeing Innovation Centre, Treliske, Truro, TR13FF | 01872 248892 | Legal@hertzian.co.uk
Confidential © 2021 Hertzian Ltd.
Fields to Export
Share Image Via Email
Could not load preview.